Need a hand choosing a piece, checking a measurement or following up on an order? Start here.
Before you get in touch
For a product question, include the item name, the size or finish you are considering and the measurement you would like to check. For an existing order, include your order number and the email address used at checkout. Please do not send payment-card details or account passwords.
Customer care
Email support@vandoraxllc.com with your question. For order-related help, include your order number and the name used at checkout. For product questions, include the product name and size or finish you are considering.
Delivery and returns
Read Shipping & Returns for shipping rates and guidance. If something arrives damaged, keep the packaging and take clear photos of the item and affected area. Contact the store before arranging a return or sending furniture to any address.
Find an answer now
Visit our FAQ for shopping basics, the Delivery Guide for measuring advice, or My Account to review available order details. For assembly questions, use the instructions supplied with the actual product.