Shipping & Returns

Free shipping on orders over $39

Shipping rates

For eligible United States orders, purchases with a merchandise subtotal over $39 after discounts qualify for free shipping. At $39 or below, the standard shipping charge is $8. Shipping and taxes do not count toward the threshold. A discount can change shipping eligibility. Review the final total at checkout.

Where we deliver

This local template is configured for United States addresses. The operator must verify actual service coverage, including Alaska, Hawaii, territories, PO boxes and remote locations, before launch. A checkout shipping method alone is not a promise that a particular carrier or service can deliver a piece.

Preparing for furniture delivery

Measure entry doors, stairways, elevators and tight turns before ordering. Clear a path to the room and check building requirements for larger items. Assembly, room-of-choice delivery and packaging removal are not included unless explicitly offered for the actual order.

Timing and updates

No dispatch or delivery-time promise is configured in this demonstration. The merchant must publish realistic estimates for its inventory and carrier services before trading. For delivery updates, email support@vandoraxllc.com with your order number.

Damage or an incorrect item

Inspect the delivery and packaging when practical. Keep the packaging, note visible damage and take clear photographs. Contact the store with your order number and a description of the issue so the appropriate next step can be agreed.

Returns and refunds

Email support@vandoraxllc.com before sending an item back. The merchant must specify the return window, condition requirements, exclusions, any fees, who pays return shipping and the refund process before launch. Do not return furniture to an unverified address. This draft does not restrict rights that may apply to an actual purchase.

Before this store goes live

Template policy draft. The store operator must confirm this page against actual business practices before accepting real orders.